General conditions
These conditions apply to all offers of The Soulwork Company, operated by TC&M (Training, Consulting & More), Ivan Silvester, Moosstrasse 41, 8630 Rüti ZH, Switzerland. Additions or changes must be made in writing. Prices and conditions may change without notice.
Binding agreements
Commitments, agreements and contracts of any kind are binding, whether they were made verbally, in writing or online.
Offers
Offers remain valid for three months.
Payment
Once your registration is confirmed, the invoice is issued and charged automatically to your credit card through a payment provider. If you prefer another payment method, tell us and we will find a solution together. Agreed instalments are charged every 30 days. Missed instalments may lead to the temporary suspension of your account until the outstanding amount has been paid.
Cancellation fees
Percentage of the total agreement or invoice amount:
- Until 30 days: 50%
- Up to 20 days: 75%
- Less than 10 days: 100%
Organisation of sessions, workshops, seminars and trainings
We may reschedule, merge or cancel events, and will tell you in good time if the venue changes. If we cancel, you receive a full refund of your deposit or payment. If a leader becomes unavailable, we may arrange a replacement. No compensation is due in that case.
Participant numbers
Each live event has a minimum and maximum number of participants, stated in its announcement. Places are allocated in order of registration, subject to timely payment. If too few people register, we may cancel the event, and the fee is waived or refunded.
Exclusion
We may exclude participants for good reason, such as unpaid invoices, repeated disruption of the group, or improper conduct like defamation, harassment or intentional damage to property. No compensation is due, and the agreed costs remain payable.
Privacy and confidentiality
Image, video or sound recordings of any kind require the explicit consent of the leader and/or the participants. Everything discussed in a session, workshop or seminar is strictly confidential. Violations will be prosecuted. Please respect the privacy of all participants.
Materials
Documents provided are for your personal use only. They may not be copied, reproduced, processed electronically or shared with third parties.
Insurance
Participants are responsible for their own cover for illness, accident, liability and theft. Premises, facilities and equipment are used at your own risk. We are not liable for lost or stolen belongings.
Data
By registering, you agree that we may use your data for our own purposes. It is neither sold nor passed on to third parties. You can unsubscribe from newsletters at any time, verbally or in writing. In all other respects, the GDPR applies.
Programme and price changes
Programmes, prices and conditions may change at any time. Anything you have already booked is honoured under the conditions in force on the date of booking.
Severability
If parts of these conditions are invalid or contestable, the remaining provisions stay in force and are interpreted or supplemented so that their intended purpose is fulfilled as far as possible.
Applicable law
Swiss law applies to all legal relationships.
Status: November 2026